If you would like to return your order or any part of it, please contact us on 01304 729357 within 14 calendar days of your purchase and then return within another 14 days. Please return in its original packaging. The product must be in the same condition that you received it and undamaged in any way.
After we receive your item, we will check its condition and process your refund. The money will be refunded via the original payment method you used during the purchase. For credit card payments it may take 5 to 10 business days for a refund to show up on your credit card statement.
Goods returned to us will be at your cost , minus the original postage cost (unless an error on our part)
If the product is damaged in any way, or you have initiated the return after 14 calendar days have passed, you will not be eligible for a refund.